Our Quality Policy

SEFEENA RENT A CAR CO. W.L.L, is specialized in Leasing of Passenger, Commercial and Heavy Vehicles with its Service and Maintenance fully meeting all customer requirements.

SEFEENA is committed in:

  • Providing consistent quality of products and services by employing effective operations & management skills for ensuring operations as per technical, financial and time requirements laid down by the customer.
  • Utilizing appropriate resources including skilled personnel, equipment and material for fulfilling all requirements and goals.
  • Ensuring the level of Customer Service is of the highest order and that the Customer expectations and needs are fully met.
  • Ensuring Quality Assurance extends to all operational activities such as Planning, Project Management, Inspection and Commissioning.
  • Provide safe and healthy working conditions to all employees to prevent work-related injury and ill health.
  • Actively encourage total personal commitment and safe attitude to ensure safety for our Employees, Customers /Main Contractors, Sub - Contractors & Suppliers.
  • Identify all major external and internal issues / risks and opportunities related to the QHSE Management System and take steps to control these issues/ risks.
  • Striving for continual improvement in effectiveness of the established QHSE Management System and demonstrate through setting and reviewing of QHSE Objectives for all key functions for achievement.

James M Mathews

Managing Director